Sol Plaatje University

Trouble Shooting - Forgot Password

This video will guide you on how to reset your password:

  1. On the Home Page, on the top right click on Login/Register
  2. You will be directed to the Sign In Page
  3. Below the blue Sign In button, click on the Forgot Password? link
  4. Type in your email address and click on the green Submit button
  5. Check your inbox for a password reset email from
  6. Open the email and click on the Reset Your Password link
  7. On the Change Password Page, fiil in your password, confirm your password and click on submit
  8. You will be directed to the Sign In Page, showing the following notification: "Password Successfully Changed"
  9. Fill in your new login credentials and click on the blue Sign In button